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Our technology platform analyzes chargebacks, risk, and campaign performance by collecting metrics from service providers and uses them to take proactive measures. The following are various metrics collected: Affiliate sale metrics, Product online reputation metrics, Call center/customer service metrics, Fulfillment center metrics, and Chargeback provider metrics.

  • Representation
    Representation

    We manually review every chargeback, gather evidence and send re-presentment to the bank to demonstrate that the transaction has been completely legitimate and needs reversal. We only fight chargebacks that we are certain will have a positive chance of returning revenue back to the merchant.
  • Prevention
    Prevention

    By utilizing cutting edge chargeback alert technology we help mitigate future chargebacks by working directly with the customers and their banks and settling the disputes from occurring on the merchant account.
  • Analytics
    Analytics

    Our patent pending technology provides insightful information on all service providers and seeing where all chargebacks are coming from. We provide each customer with a personalized backend consultation and guidance on their performance metrics.
  • Testing & Monitoring
    Testing & Monitoring

    We test all debit and credit card descriptors before hand to catch any anomalies and monitor all business merchant accounts on a daily basis.
  • 1.2M
    CHARGEBACKS HANDLED
    AND COUNTING
  • 73M
    DOLLARS
    SAVED
  • 214
    PARTNERS
    ON BOARD

Industries Served

  • Dating
    Dating
  • Gambling
    Gambling
  • Health & Beauty
    Health & Beauty
  • E-Commerce
    E-Commerce
  • Loans & Cash Advance
    Loans & Cash Advance
  • Travel
    Travel

Why Chargeback 360?

Chargeback360 is the leader in managing risk and chargebacks for direct response merchants. We compile a full 360 degree analysis of your business and then devise a risk mitigation strategy keeping your short and long term goals in mind.

We built an innovative and patent pending technology to study service providers including sales affiliates, call center customer service, fulfillment providers and merchant analytics to help businesses manage chargebacks and help mitigate ongoing and future risk at each and every step of the business process.