Our technology platform analyzes chargebacks, risk, and campaign performance by collecting metrics from service providers and uses them to take proactive measures. The following are various metrics collected: Affiliate sale metrics, Product online reputation metrics, Call center/customer service metrics, Fulfillment center metrics, and Chargeback provider metrics.
Representation
We manually review every chargeback, gather evidence and send re-presentment to the bank to demonstrate that the transaction has been completely legitimate and needs reversal. We only fight chargebacks that we are certain will have a positive chance of returning revenue back to the merchant.
Prevention
By utilizing cutting edge chargeback alert technology we help mitigate future chargebacks by working directly with the customers and their banks and settling the disputes from occurring on the merchant account.
Analytics
Our patent pending technology provides insightful information on all service providers and seeing where all chargebacks are coming from. We provide each customer with a personalized backend consultation and guidance on their performance metrics.
Testing & Monitoring
We test all debit and credit card descriptors before hand to catch any anomalies and monitor all business merchant accounts on a daily basis.
1.2M
CHARGEBACKS HANDLED
AND COUNTING
73M
DOLLARS
SAVED
214
PARTNERS
ON BOARD
Industries Served
Dating
Gambling
Health & Beauty
E-Commerce
Loans & Cash Advance
Travel
Why Chargeback 360?
Chargeback360 is the leader in managing risk and chargebacks for direct response merchants. We compile a full 360 degree analysis of your business and then devise a risk mitigation strategy keeping your short and long term goals in mind.
We built an innovative and patent pending technology to study service providers including sales affiliates, call center customer service, fulfillment providers and merchant analytics to help businesses manage chargebacks and help mitigate ongoing and future risk at each and every step of the business process.
